This Privacy Policy describes how InstaMandi, a brand owned and operated by Melopa Invents Private Limited (“Company”, “we”, “our”, or “us”), collects, uses, and protects the personal information of users (“you”, “your”) when you use our mobile application and related services.
1. Information We Collect
We may collect the following information to provide and improve our services:
Personal Information: Name, phone number, email address, business details, and GST number (if applicable).
Order & Transaction Data: Products ordered, billing and payment information, delivery address, and invoices.
Device Information: Device type, operating system, app version, and usage data for improving performance.
2. How We Use Your Information
We use the collected information for:
Processing and delivering your orders.
Providing invoices, payment confirmations, and GST compliance.
Improving app functionality, user experience, and customer support.
Sending important updates about orders, services, or policies.
Complying with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal data to third parties.
We may share information only with:
Logistics partners for order delivery.
Payment gateways for secure transactions.
Regulatory authorities if required by law.
4. Data Security
We adopt appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your account and related data (subject to legal obligations).
Opt out of receiving promotional communications.
6. Children’s Privacy
Our services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect data from children.
7. App Permissions We Use & Why
To provide the best experience and ensure smooth functionality, the InstaMandi mobile app requires certain permissions on your device. Below is a clear explanation of each permission and its purpose:
INTERNET
Required to connect the app to our servers for browsing products, placing orders, payments, and updates.
ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION
Used to detect your location for delivery serviceability checks and faster order fulfillment.
Helps us assign the nearest delivery partner.
CAMERA
Allows you to scan QR codes, barcodes, or upload documents (e.g., GST certificate, KYC) directly from the app.
READ_EXTERNAL_STORAGE / WRITE_EXTERNAL_STORAGE
Used for uploading invoices, business documents, or profile images.
Required if you want to download and save invoices or reports from the app.
VIBRATE
Enables vibration alerts for new order notifications or delivery status updates.
RECEIVE_BOOT_COMPLETED
Ensures important notifications (like delivery updates) continue working properly even after the device restarts.
POST_NOTIFICATIONS (Android 13 and above)
Required to send you updates on orders, offers, and delivery status.
WAKE_LOCK
Prevents the phone from going to sleep while completing critical operations such as processing an order or payment.
RECORD_AUDIO
Allows voice search or voice input (if you choose to use it while browsing products or placing orders).
CAMERA (front & rear) (Declared as optional features)
If available, may be used for scanning or future features like video KYC.
Not mandatory; the app works without a camera as well.
Your Control:
All permissions are requested only when needed.
You can deny permissions in your device settings; however, some features may not function properly without them.
We do not misuse or share your data collected through these permissions for any unauthorized purpose.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon being updated in the app. We encourage you to review this policy periodically.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Melopa Invents Private Limited
Bangalore, India
📧 Email:admin@melopainvents.com
📞 Phone:9008448805
